Xbox One keeps turning off: What can you do?

      Comments Off on Xbox One keeps turning off: What can you do?

I have owned my Xbox One for 3 years. It had never given me any problems, except a few weeks back when some friends invited me to play.
My console suddenly died while I was playing FIFA 21.
We waited for a while and then turned it on again. It shut down again within 20 minutes.

After looking at the system, my colleague suggested that it might be because the Xbox was enclosed on my TV.

The console was taken out and placed next to the TV. After a while, the device cooled down.

This fixed the problem with my console. However, other issues could also be causing the problem.

I will also discuss other ways to keep your Xbox from shutting off infrequently.

Make sure your Xbox One doesn’t overheat.

To determine why your Xbox One switches off, you must first check that the device is not overheating.

This is especially true for consoles stored in closed spaces, such as a TV cabinet or other enclosed spaces.

Your console may be overheating if it feels hot to the touch, even after it switches off by itself.

Many new electronics come with failsafe protocols to prevent overheating and other problems that could break your system.

You can reduce this issue by placing your Xbox One in an open space. Also, make sure to keep the surrounding area clean. Dust can cause problems with the cooling fans.

If the console continues to turn off despite being in a well-ventilated place, then there may be an additional issue that is causing the device’s premature shutdown.

Power Cycle your Xbox One Console

You can fix specific problems by draining the system’s power and restarting your console. This is called a “power cycle.”

First, turn off your console and take out any cables. It would help if you held the power button down for a few seconds to drain any remaining power while the console is turned off.

After waiting around 2-5 minutes, plug in the cables and turn on your console.

Wait for the device’s home screen to load before turning on the controller.

If the device does not work after a power cycle, move to the next step.

Verify your power supply

The Xbox uses an external power source, making it easier to determine if there is a problem with the power supply.

You can test the power supply with another Xbox One or bring it to an electronics store or gaming center to have it tested.

If the power supply stops working, then you will need to buy a new one, preferably a power supply that is first-party or officially recognized.

However, if you think something other than the power supply is the issue, read on to find other solutions.

Keep checking for software updates.

The possibility of your system not being updated correctly is another issue, though it’s rare.

It won’t usually cause your system to shut down, but it could sometimes.

You can update your device online or download an offline update.

Let’s examine both of these methods.

Via Offline – Update

Before you do an offline update, here are some things you should know:

Computer or laptop connected to the internet
Flash drive with at most 8 GB. (NTFS Format)
You will need to download the OSU1 file for updating and save it on your flash drive.

Extract the file after downloading it. Then, copy the $SystemUpdate file to the flash drive.

During this process, ensure that no additional files are on the flash drive.

Now we can update the Xbox.

To begin, first, open the Xbox Startup Troubleshooter. To do this:

Turn off your console, and unplug the cables for 30 seconds.
Connect the cable again, and then press and hold for 15 seconds the Pair’ and ‘Eject buttons on your controller.
You should hear two tones that sound like the power-up sound. After the second tone, release your buttons.
Open the Xbox Startup Troubleshooter, and you’ll see an option to perform an offline system update.

Plug in your USB stick and launch the update file. After a few moments, the update should be successfully installed on your Xbox One.

Online Update

To update online, turn on the console and press the Xbox button from the home menu.

Choose ‘Settings from the Profile & System> screen.

Navigate to the ‘System’ tab, click on Updates & Downloads, and choose ‘Update Console.

The device will automatically download the most recent updates when your console is connected.

Go back to “Updates and Downloads” before you leave. Select “Keep my console updated” to have your console automatically updated with any new updates.

Try another Power Outlet

Also, power outlets could cause your system to go down. Many things can cause it.

The power outlet may not function or provide enough power for the console to stay powered.

Try switching to a different outlet to see if the problem is solved. The power outlet should work in most cases. However, if it doesn’t, it could be a problem with the voltage.

Contact your local electrician to have the problem checked, and a solution found.

technology 3189176 1920 6 1024x680 - Xbox One keeps turning off: What can you do?

Clear Some Persistent Store

You could also have unnecessary storage on your Xbox One, which could cause your Xbox One to turn off constantly.

This is called persistent data in the Xbox. It usually includes cache data to allow apps and games to run smoothly.

But, too much cache data can lead to problems.

Follow these steps to get rid of this data.

Once you’re on the Home screen, press the Xbox button.
You can click on Settings’ from the â€Profile & System†screen.
Click on Devices & Connections, then click on Blu-ray.
Select ‘Persistent’ and go to ‘Clear Permanent Storage.’

Once you have done this, restart your Xbox One. You can then continue your Xbox One.

Modify your settings to disable the automatic turn-off

Next, check your system settings to see if you have automatic power-off enabled for your console.

Press the Xbox button and from the ‘Profile & System’ screen, navigate to ‘Settings’>>’General’>>’ Power Mode & Startup.’

You can click on Options and select “Turn off After” to see if the device has an automatic timeout.

To stop your system from shutting off suddenly, you can select the Don’t Turn Off Automatically’ setting.

Perform a System Recovery on your One Console

You can also perform a system reset on your device to solve your problem.

To do this, click the Xbox button on your controller, and from the ‘Profile & System’ screen, go to ‘Settings’>>’System’>>’Console Info.’

Try the “Reset and keep your games & apps” option. This will reset your system to default settings but preserve your app data.

You can try a ‘Reset and Delete Everything’ if the problem persists.

It might be corrupted files from an app or game on your device.

Please wait for it to be selected and then for the complete reset. It will take approximately 15 to 20 minutes.

You can now check that everything is working correctly after the reset, and the console has restarted.

Contact Support

You can also contact Xbox Support if you need help with the above methods.

From this screen, click on “Reset Console” to access two options for resetting your console.

They’d be able more accurately diagnose the problem and replace the part if it was damaged internally.

Even if your warranty is expired, they can still direct you to an authorized center to have it checked and repaired.


Although the Xbox One is an excellent gaming device, there are still some issues. Also, the system is very powerful, and we cannot treat it like older consoles.

These new-generation consoles require good power flow as well as adequate airflow. If both of these are not met, they can lead to even more severe issues than the one discussed here.

You should also make sure that you clean your device regularly to keep dust and dirt out.